Becoming a HAI Team Member (Assistant) for Norcal
If you are considering becoming a HAI Team Member in the Norcal region, the following information gives you details on the upcoming trainings as well as the prerequisites to apply and description of the process.
There are 5 steps you must complete to become a HAI Assistant in Northern California:
Take and pass our one-day Assistants Training (AT). This training may be taken any time after completing Level 3, but no earlier than 6 months before submitting your application (step 4).
Take and pass Active Listening Training (ALT). This training may be taken any time after completing Level 2, but no earlier than 12 months before submitting your application (step 4).
Complete a minimum of Levels 1- 4
Complete and submit a written application, after completing steps 1-3 above. You also need to have attended a workshop within the last 12 months to apply.
Serve as a Provisional Assistant
We highly recommend that when you are participating in a HAI workshop you let the facilitators know you are interested becoming a team member. We also recommend volunteering for HAI sponsored events.
Application and Approval Process
After attending and passing both the AT and ALT within time periods listed above and meeting the other criteria, submit a written application which will be posted on the Team website (available only to HAI Team members) for a three-week review/feedback period.
The application and any feedback that may be provided by the Team community will then be reviewed by the Facilitators and they will decide whether or not to approve the application. After the process is complete a team member will contact applicants regarding the status of their application.
If the application is approved, you will become a Provisional Assistant and be invited to serve in that role at workshops.
Typically, Provisional Assistants serve at three workshops. (Some may be asked to serve as a Provisional Assistant more than 3 times, some may be made a full Assistant in fewer than three workshops.). Each time you are on team as a Provisional Assistant you will be given feedback by the team and the Facilitators at that workshop.
When the Facilitators decide Provisional Assistants are ready, their service ceases to be “provisional” and they become full Assistants. Assistants are eligible to attend Team Workshops, which occur twice each year at Northern California workshop locations. Provisional Assistants are not eligible to attend Team Workshops.
If Assisting on Team sounds interesting to you, or you have already begun the process described above, we highly recommend that:
- When you are participating in a HAI workshop you let the facilitators know that you are interested becoming a team member, so they can get to know you in that context.
- Complete (or at least begin) 10 hours of HAI volunteer work. If you plan to become an Assistant and are not currently volunteering, you can contact or our Volunteer Coordinator who may be reached at firstname.lastname@example.org. If your area has HAI Community Nights or Mini Workshops, the teams that organize them often need volunteers.
- Be involved in HAI sponsored or related activities.
Assistant Training (AT)
Becoming a HAI Assistant has several steps to the process as listed above. The AT itself is one of two basic courses which covers the activities, responsibilities, ethics, and tools used by HAI Assistants. It is available to everyone who has completed HAI Level 3 whether or not they want to become an Assistant.
Active Listening Training (ALT)
The most important communication tool or technique that HAI Team Members use is called Active Listening. Simply put, Active Listening is reflecting back to the speaker the facts and feelings they just expressed. We use this tool whenever we’re speaking with someone who we think is in any upset or is experiencing a problem. The one-day ALT focuses on gaining skill in Active Listening techniques through review of concepts, discussion and practice with maximum feedback.
Since this technique is invaluable in everyday life, we are offering it to anyone who has completed Level 2 whether or not they intend to apply to be a HAI team member.
Training Dates, Locations, and Costs
Training dates and city are shown on the calendar. The address of specific location and directions will be provided upon registration. Note that ALT and AT are two separate one day events usually held on consecutive days.
- First timers: $50 each session
- Active Assistants and Repeating Non Assistants: $40 each session
Training begins 10:00 a.m. and ends at approximately 6:30 p.m. Plan to arrive between 9:30 a.m and 9:45 a.m. to settle in. Be ready to start promptly at 10 a.m.
Training days are “Bring Your Own Lunch”. Snacks and simple beverages will be provided.
To Register and Pay for Either or Both Training Days:
Register as you would for a workshop using HeartBeat. You can assume space is available unless otherwise notified.
PLEASE register early. There is a pre-class reading assignment for each training and classes often fill to capacity. There are no overnight accommodations at the training site; however, often the HAI community in the area usually offers to host overnight for those traveling from a distance.
Upon registration you should receive a confirmation email with full details, reading assignments and a request for a commitment to reading the material before the training.
Please review the information at the beginning of this page before calling for more information. For additional information or questions about registration, please contact the office.
For more information about specific trainings, please contact the Norcal Assistant Program Coordinator using the form below.