HAI Global Cancellation and Transfer Policy
SPACE is the organization that operates HAI in Australia. SPACE reserves the right to cancel any workshop if insufficient numbers of enrolments are received. In such a case, SPACE will refund 100% of the workshop fee. Customer cancellations within 14 days of the workshop date qualify for a 90% refund, cancellations within 72 hours before the workshop start qualify for a 80% refund. Customer cancellations prior to 14 days will qualify for a full refund.
Participation Conditions: If you need to cancel up to 4 weeks prior to the workshop, we will charge 15% handling fee. If you cancel less than 4 weeks before the workshop, the full amount will be charged. But if you find someone to take your place, there is no handling fee for changing the booking to the new name. If you need to leave during the weekend itself, we will not be able to make any refund whatsoever.
Cancellations only apply from Level 2 upward because we are using the donation based model for Level 1.
Deposits are £75 min.
We do not charge for transfers.
Each situation is handled on a case by case basis.
Northern and Southern California
To cancel/transfer your registration, TELEPHONE—do not email—your regional HAI business office.
Norcal phone 707-981-7886. Socal phone 408-805-5440.
Once you are confirmed in a workshop, your deposit is NON-REFUNDABLE, and is TRANSFERABLE for a fee.
- $75 fee fee for changes made 2 WEEKS OR MORE before your workshop
- $200 for changes made LESS THAN 2 WEEKS before your workshop
- After the workshop begins, all monies paid are FORFEITED.
East Coast US
Should you need to cancel your registration, contact the HAI East Coast Office (617-312-5692) as soon as possible. If you cancel two weeks or more prior to the workshop, an administrative fee of $50 will be assessed, and we will move your $150 non-refundable deposit to another weekend workshop within the next twelve months. If you cancel more than one but less than two weeks before the workshop date, an administrative fee of $75 will be assessed. If you cancel the week of the workshop, payment in full is due unless we can find someone of the same gender to replace you.
Midwest US and Ontario Canada
1 WEEK OR MORE prior to your workshop the Administration FEE IS $50
LESS THAN WEEK prior to your workshop YOUR DEPOSIT IS FORFEITED
After the workshop begins all monies paid are nonrefundable/nontransferable
Your deposit is nonrefundable but is transferable if your transfer request is received at least 1 week prior to the workshop (good for one year)
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